Legal Notice

Last updated: September 1, 2026

Website Publisher

This website is published by:

BISCUITERIE LA MÈRE POULARD
Simplified joint stock company with a sole shareholder (SASU)
Registered office: 23 Parc de l'Aérodrome – 59910 Bondues – France
Registered with the Lille Métropole Trade and Companies Register under number 423 919 299
Intracommunity VAT number: FR 27 423 919 299

Phone: 02 99 18 48 50
Email: biscuiterie.blmp@lamerepoulard-gourmet.fr

Publication Director

The publication director is:

Luc-Pierre Verquin
President of BISCUITERIE LA MÈRE POULARD.

Hosting

The site is developed and operated on the Shopify platform.

Hosting is provided by:

Shopify International Limited
Victoria Buildings
2nd Floor
1-2 Haddington Road
Dublin 4, D04 XN32
Ireland

Site Access

The site is accessible 24 hours a day, 7 days a week, except for scheduled interruptions for maintenance or in cases of force majeure or events beyond the publisher's control.

BISCUITERIE LA MÈRE POULARD strives to ensure the accuracy and updating of the information published on the site. Despite the care taken in drafting it, errors or omissions may nevertheless exist.

The information published on the site is provided for informational purposes only and may be modified at any time without notice.

Intellectual Property

All elements composing this site, including texts, photographs, illustrations, graphics, logos, videos, animations, databases, trademarks, domain names and any other content, are protected by the provisions of the Intellectual Property Code.

These elements are the exclusive property of BISCUITERIE LA MÈRE POULARD or are subject to an authorization of use granted to the latter.

Any reproduction, representation, adaptation, modification, distribution or exploitation, in whole or in part, by any process or on any medium whatsoever, without the prior written authorization of BISCUITERIE LA MÈRE POULARD, is prohibited and may constitute an infringement within the meaning of articles L.122-4 and L.335-2 and following of the Intellectual Property Code.

Hypertext Links

The site may contain links to websites operated by third parties.

These links are offered for information purposes only. BISCUITERIE LA MÈRE POULARD cannot be held responsible for the content, accuracy, availability or practices of these third-party sites.

The creation of a hypertext link to this site is authorized provided that it does not harm the image of BISCUITERIE LA MÈRE POULARD, that it does not create any confusion about the origin of the content and that it is not made by means of framing techniques or integration likely to mislead users.

Liability

BISCUITERIE LA MÈRE POULARD makes every effort to ensure the proper functioning and security of the site.

However, the company cannot be held responsible for:

  • temporary interruptions of the site related to maintenance operations or events beyond its control;
  • damages resulting from improper use of the site by the user;
  • malfunctions related to the Internet network or the user's computer equipment.

The liability of BISCUITERIE LA MÈRE POULARD cannot be excluded in cases where the law provides for mandatory liability.

Personal Data

The methods for collecting and processing personal data are described in the Privacy Policy, accessible at any time from the site's footer.

Personal data may be transmitted, to the strict extent necessary for their missions, to our technical service providers involved in the operation of our online store, including the e-commerce platform, payment service providers, logistics service providers, carriers, audience analysis tools, emailing solutions, as well as service providers ensuring the maintenance and security of the site.

Cookies

Information relating to the use of cookies and other trackers is available in the Cookie Management Policy, accessible from the site's footer.

General Terms and Conditions of Sale

Sales made on this site are governed by the General Terms and Conditions of Sale, available at any time from the site's footer.

Consumer Mediation

In accordance with the provisions of articles L.611-1 and following of the Consumer Code, any consumer has the right to free recourse to a consumer mediator for the amicable resolution of a dispute opposing them to BISCUITERIE LA MÈRE POULARD.


Mediation of Consumer Disputes

In accordance with articles L 611-1 to L 611-3 and R 612-1 to R 612-2 of the Consumer Code, any consumer has the right to free recourse to a consumer mediator, with a view to the amicable resolution of the dispute between them and a professional, provided that the consumption-related dispute could not be settled amicably and directly with the professional.

For this purpose, the professional guarantees the consumer effective access to a consumer mediation system.

The consumer mediation entity designated by the professional is:

The AMBO Association, which can be contacted:

Applicable Law

This site and these legal notices are subject to French law.

In the event of a dispute, French courts have jurisdiction, subject to mandatory provisions protecting consumers.

Contact

For any questions relating to the operation of the site or these legal notices, you can contact:

BISCUITERIE LA MÈRE POULARD

Phone: 02 99 18 48 50

Email: biscuiterie.blmp@lamerepoulard-gourmet.fr